Privacy Policy

Effective Date: July 14, 2026

Welcome to the official website of SAMKU International (www.samkume.com). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. By accessing or using our website, you agree to the terms outlined in this document.

1. Information We Collect

We may collect information about you in a variety of ways when you interact with our website. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and telephone number, which you voluntarily give to us when you fill out our contact forms, request a quote, or reach out to us via WhatsApp.
  • Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

  • Respond to your inquiries, customer service requests, and project consultations.
  • Send you formal quotations, proposals, and administrative information regarding our contracting or cleaning services.
  • Improve website performance, layout, and user experience.
  • Monitor and analyze usage and trends to improve your experience with our site.
  • Comply with legal obligations under the laws of the Kingdom of Saudi Arabia.

3. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the site and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

4. Disclosure of Your Information

We highly value your privacy. We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:

  • Third-Party Service Providers: We may share your information with trusted third parties that perform services for us or on our behalf, such as website hosting (e.g., Sparkwings Innovations), data analysis, email delivery, and customer service assistance.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

Depending on your jurisdiction, including the Saudi Personal Data Protection Law (PDPL), you may have the right to:

  • Request access to the personal data we hold about you.
  • Request that we correct or update any inaccurate personal data.
  • Request the deletion of your personal data, subject to legal and operational requirements.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site, and you waive the right to receive specific notice of each such change or modification.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

SAMKU International Co.
Dammam - Al Mohammadiyah Dist.
Kingdom of Saudi Arabia
Email: sales@samkume.com
Phone: +966 54 141 1344 | +966 53 866 0240
Website: www.samkume.com